Shipping policy

Shipping prices are fixed according to a combination of destination, parcel size and weight, and shipping speed service. Shipping charges, applicable import fees/duties/tariffs, and carrier brokerage fees are all the buyer's responsibility.

All orders within Canada are shipped via Canada Post or an alternative carrier in the case of a postal strike. If a package fails to reach you in a timely manner, please refer to the tracking information you received when your purchase was shipped.

US-bound orders are shipped via FedEx as they are able to process items with the best chance at delivery with tariff-exemption (under CUSMA / USMCA). I fill out the customized Certificate of Origin for each purchase and submit it to FedEx for processing by US CBP, but please note that there is no guarantee of tariff-exemption by US CBP, and you are accepting the responsibility of paying the tariff when you purchase through my store. You may receive an invoice for tariffs weeks after delivery.